General terms and conditions of sale

This site is operated by the company TC RETAIL designating the company Tartine et Chocolat. TC RETAIL is a Simplified Joint-stock Company with a sole shareholder with a capital of 4,400,000 euros, whose registered office is in Paris (75010), 6 bis rue Gabriel Laumain, registered in the Paris Companies Register under number 332 855 691, represented by its President, Mrs. Émilie Zannier.

The company TC RETAIL offers products for sale on these general conditions expressing the entirety of the obligations of the parties by governing the sale by Internet of the products on the day of the placing of the order by the Customer. In this sense, the Customer is deemed to accept without reservation all the provisions provided for in these general conditions of sale. For its part, TC RETAIL undertakes to respect its role as a reseller within the framework of these conditions.

These General Conditions of Sale apply to all orders placed with the company TC RETAIL and for theOutfit articles and services offered on the site www.tartine-et-chocolat.com by non-commercial natural persons (hereinafter "the Customer").
Consequently, the fact for any person to order a product offered for sale on the website of Tartine et Chocolat implies full and complete acceptance of these General Terms and Conditions of Sale, which the Customer acknowledges having read prior to his order. The company TC RETAIL reserves the right to modify the general conditions of sale at any time.

The order form contains theOutfit essential information for the order, the price of the products (including applicable taxes or taxes), the means of payment and the possible delivery methods as well as the delivery costs.

The fact that the Customer makes the payment constitutes an irrevocable acceptance which can only be questioned in the limited cases provided for in these conditions under the paragraph "right of withdrawal". The Customer acknowledges by this act that he has read, understood and accepted these conditions.
Any Customer of the TC RETAIL company declares to have full legal capacity, allowing him to commit himself under these general conditions of sale. TC RETAIL reserves the right to cancel and refuse any order from a Customer with whom a dispute exists or appears during the processing of an order, in particular a dispute relating to the payment of a previous order.

The company TC RETAIL undertakes to honor orders received only within the limits of available stocks of products. In the absence of availability of the product(s), we undertake to inform the Customer as soon as possible. We are likely to modify the assortment of products offered for sale on our site www.tartine-et-chocolat.com . Availability may vary within the same day depending on the level of sales. Our teams carry out a very frequent update of the availability, but cannot be held responsible if the stock is no longer the same as that indicated. If TC RETAIL cannot obtain an ordered product from its suppliers, it will inform the Customer of the expected delay or complete unavailability by e-mail or by telephone. The Customer may then request a refund of the sums paid without delay and within fourteen days.

No cancellation compensation, apart from the full refund of said Order, can be requested except if the non-performance of the contract is attributable to the company TC RETAIL. TC RETAIL cannot be held responsible for the non-performance of the concluded contract if it is attributable to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure.

 

We pay particular attention to the description of the Products on the Site in order to meet the requirements of Article L.111-1 of the Consumer Code. Thus, the essential characteristics of each product are communicated in the most readable and understandable way through a detailed information sheet. However, given the nature of the product and the communication medium used for its presentation, it is possible that the perception materials or colors may vary.
Before proceeding to the purchase of the products by submitting the order form, you will be asked to carefully read the GTC.

The products offered comply with the French legislation in force and the standards applicable in France. TC RETAIL cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the Customer to check with the local authorities the possibilities of importation or use of the products that you plan to order. We cannot be held responsible for inconveniences and damages relating to the use of the Internet network, in particular a break in the service, the presence of computer viruses or external intrusions and more generally all cases qualified as force majeure or done by third parties by the courts. Hypertext links may refer to sites other than the site www.tartine-et-chocolat.com . We disclaim all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.

There E-gift card Tartine et Chocolat is valid for 1 year from the date of purchase on our website. During the purchase, a code will be sent by email to the buyer who can transfer it to the recipient or print it in paper format. There E-gift card is usable in one or more installments up to its amount and can be completed by another means of payment. However, it cannot give rise to any refund, and cannot give rise to any exchange or refund, even partial, in particular in the event of loss, theft or deterioration or end of validity.

 

The Customer is free to browse the website Tartine et Chocolat without any commitment under an order.

Any order can be placed :

• By identifying the customer using his e-mail address and his personal password
• Or by creating a Customer account on our website Tartine et Chocolat

When placing his first order on the Site, the Customer must choose an identifier (consisting of his email address) and a password. The Customer must also fill in a certain number of essential information for the taking into account of the order and its execution.
The computerized registers, kept in the computer systems of the company TC RETAIL under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. At no time does TC RETAIL receive, store, record, transmit some elements of its customers' banking information. All banking information is directly processed by its partners specialize. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

With each new visit to the Site, the Customer can choose to identify himself or not thanks to the association of his username and his password. The combination of these two elements constitutes proof of the identity of the Customer.

The Customer remains responsible for his username and password. In case of loss of his password, the Customer can click on "forgot password" to receive an email allowing him to reset a new password.

In order to place his order, the Customer must select on the e-shop the product (s) he wishes to buy, making sure to check the choice of color and size options.

Once the selection is complete, it will be necessary to validate the basket then proceed to the next step "Delivery in order to fill in the billing and shipping address, and choose the desired delivery method. The customer must make sure to clearly indicate the information necessary for delivery.

Before definitively validating his order by clicking on "Validate my order" and proceeding to its payment, the Customer can check the details of his order and is able to correct any errors by returning to the details of his basket.

To finalize the order, the Customer must choose the payment method and will then be able to fill in the confidential information relating to the purchase of the product on the secure interface, which will formalize the sales contract firmly and definitively.
Any order implies acceptance of the prices and description of the products available for sale.
The online entry, on the form of one of our payment partners, of the credit card number and the final validation of the order will constitute proof of the order and the due date of the sums for the products ordered.

An e-mail is automatically sent to the Customer to confirm his order, provided that the e-mail address indicated in the registration form does not contain an error. This email confirms the order and summarizes the order reference number, the products ordered by the Customer and their prices, the terms and delivery times of the Products, the terms and conditions of withdrawal via his customer account and the address or link to the customer service to which the Customer can send any questions regarding his order.

The Customer can follow the status of his order by consulting the "My Account" section on the site www.tartine-et-chocolat.com . For any question related to the tracking of his order, the Customer can contact the TC RETAIL Customer Service by phone at + 33 (0) 1 81 69 57 24 ( price of a call (not surcharged) from Monday to Friday, 10 a.m. to 13 p.m. and from 14 to 18 p.m., excluding public holidays, or by email: contact@tartine-et-chocolat.com

 

The sales prices of the products indicated are expressed in Euros and are inclusive of All Taxes (TTC) but do not include delivery costs, which are the responsibility of the customer and are invoiced in addition to the price of the products.
The selling prices of the products are those in force on the date of sending the validation of the order by the Customer. The delivery costs will be indicated before the final validation of the order by the Customer. The prices also do not take into account any promotional offers and personal discounts, indicated before the final validation of the order. The prices include the Value Added Tax (VAT) applicable on the day of the order and any change in the rate applicable will be automatically reflected on the price of the products sold by the company TC RETAIL on the site www.tartine-et-chocolat.com . The prices of the products can be modified by the TC RETAIL company at any time, however, the prices cannot be modified once the Customer's order has been placed. In addition, if one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change may be reflected on the sale prices of the products sold by the company TC RETAIL on its website www.tartine-et-chocolat.com .

For the payment of the price of the products and the shipping costs, you can follow the methods indicated in your order form.

The entire payment must be made when placing an order by the Customer. At no time can the sums paid be considered as deposits or down payments.  The Customer can pay for his order online by credit card: VISA, MASTERCARD, AMERICAN EXPRESS and PayPal. The latter must indicate the number appearing on the front of his credit card, the expiration date of his credit card, the cryptogram appearing on the back of his credit card (last 3 digits). The The customer guarantees to the company TC RETAIL that he has the necessary authorizations to use the payment method that he has chosen for his order, during the validation of his order form.

TC RETAIL reserves the right to suspend or cancel any execution of an order and / or any delivery, regardless of its nature and level of execution, in the event of non-payment or partial payment of any amount due by the Customer, in the event of a payment dispute during administration, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the site www.tartine-et-chocolat.com .

It is also possible that TC RETAIL requests supporting documents from the Customer before validating an order. Indeed, as part of an order verification procedure, the company TC RETAIL may ask the Customer to send by e-mail, by mail or by fax a Outfit of supporting documents. The order will then be validated only after receipt and verification of the items sent. In the absence of receipt, within a period of 15 days following the placing of the order, the latter will be deemed canceled by operation of law.

The Customer can make his purchases in complete peace of mind; we undertake to make every effort to ensure the security and confidentiality of the data transmitted online, in particular bank details, via our payment partners. The site uses a secure payment method SSL (Secure Socket Layer) which allows the encryption of bank details during their transmission over the network. The customer can see that the transmission is encrypted by software from then on that the padlock symbol appears in his browser. The transaction is carried out via its payment partners, who alone have the banking information provided on the site at the time of payment.
Once the order has been placed, the Customer will have the original invoice in the "My Account" section on the site www.tartine-et-chocolat.com .

TC RETAIL delivers to the following countries of the European Union: France and Monaco, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands-Bottoms, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia and Sweden (excluding special areas imposing duty-free sales, in particular the DOM-TOM) and the United States of America. For more information on delivery, the Customer can contact Customer Service by phone at + 33 (0) 1 81 69 57 24 ( price of a call (not surcharged) from Monday to Friday, 10 a.m. to 13 p.m. and from 14 p.m. to 18 p.m., excluding public holidays, or by e-mail: contact@tartine-et-chocolat.com

The products are delivered to the address provided by the Customer when ordering. The Customer must verify the completeness and compliance of the information he provides to TC RETAIL. In case of error by the Customer in the delivery address, the package will be returned by the carrier with the mention NPAI ("does not live at the address indicated"). In this case, the delivery costs will remain the responsibility of the Customer.
TC RETAIL cannot be held responsible for delivery delays if these are attributable to the unforeseeable and insurmountable fact of a third party to the contract or to a case of force majeure. Delivery is offered from € 150 of purchase, by Colissimo (excluding furniture) with delivery without signature.  We offer a "new customer" offer with the WELCOME code: free delivery in metropolitan France for your first order exclusively with Relay Global shipping services and Colissimo Access. This offer cannot be combined with any other promotional offer and is not valid on discounted prices and soft prices.

For any order placed online and confirmed on our website, the preparation of the order will take place within 2 working days, within the limits of available stocks. In the case of an order that includes one or more unavailable products, the TC RETAIL company ships only the available products of the order and proceeds to the cancellation and therefore to the refund of the unavailable products. The Customer service will then contact the Customer as soon as possible.
An e-mail will be sent to you at the time of shipment of the products, provided that the e-mail address indicated in the registration form does not contain an error. Upon receipt of this e-mail, you will be able to take into account the deadlines of the carriers announced below.

Colissimo : This delivery method guarantees the presentation of your package within 48 hours for the sum of 6.90 euros, in Metropolitan France and Monaco only, from the shipment thanks to the Post Office and the Colissimo service (excluding processing time and preparation of the order). Deliveries are made from Monday to Saturday morning, except public holidays. The parcel is taken care of by the Post Office and delivered to the delivery address indicated by the Customer. In case of absence of the Customer during the delivery and if the dimensions of the package allow it, the postman will leave the package in the mailbox. Otherwise, a notice of passage will indicate to the Customer where to pick up the package at the nearby post office for 15 days.

Relay Point : This delivery method offers you to be delivered to one of the relay points in France and in some European countries. The preparation and delivery costs at the relay point are 4.90 euros. The average delivery time at a relay point is 5 working days. You will be informed by e-mail of the arrival of your package in relay; you have a period of 10 working days from the date of sending the e-mail to pick up your order, on presentation a valid identity document. At the expiration of the deadline, the package will be considered abandoned and can no longer be the subject of any claim. The site www.tartine-et-chocolat.com will reimburse the Customer for the amount of the products ordered on the basis of the invoiced price, excluding delivery costs.

Chonopost : This delivery method guarantees the shipment of the package within 48 hours for the sum of 9.90 euros, in Metropolitan France and Monaco only, from the shipment thanks to the Chronopost service (excluding processing time and preparation of the order). Deliveries are made from Monday to Saturday, except public holidays. The parcel is taken care of by Chronopost and delivered to the delivery address indicated on the order. Parcel tracking is carried out on the site www.chronopost.fr/suivi with the number of the transport voucher of your package. In case of absence during delivery, an SMS will be sent to you, telling you where to pick up your package in the Parcel Relay or the nearest Chronopost agency within 10 days. In case of non-withdrawal within the deadlines set by the carrier, the products will be returned to the sender. The site www.tartine-et-chocolat.com will reimburse the Customer for the amount of the products ordered on the basis of the invoiced price, excluding delivery costs.

Colissimo International : This delivery method is reserved for European countries and allows you to present your package between 3 to 8 working days from 6.90 euros. Delivery is only from Monday to Friday except public holidays. The package will be delivered against signature. In case of absence during delivery, a notice of passage with the contact details of the carrier will be deposited to agree on a new presentation. Orders may be subject to any taxes and customs fees of the country of destination and will be the responsibility of the customer.

UPS : This delivery method (express delivery) is reserved for the shipment of parcels to European countries with the exception of Cyprus from 12.90 euros. It allows the Customer to present his package within 48 hours. Orders may be subject to any taxes and customs fees of the destination country and will be borne by the customer.

DHL : This delivery method is reserved for the shipment of parcels to the United States, Canada, Switzerland and the United Kingdom. It allows you to present your package between 3 and 5 working days from 12.90 euros. Orders may be subject to any taxes and customs fees of the destination country and will be borne by the customer.

In Store : This delivery method allows to be delivered free of charge in Metropolitan France in one of the Stores participants within 3 to 5 working days.

In the event of a delay in delivery compared to the deadlines announced by the carriers, the company TC RETAIL suggests first of all to the Customer to check with the carrier that the package is not pending, then if necessary to contact Customer Service at + 33 (0) 1 81 69 57 24 ( Price of a call not surcharged) from Monday to Friday, 10 a.m. to 13 p.m. and from 14 p.m. to 18 p.m., excluding public holidays, in order to open a dispute or investigation file to search for the package. The Customer must declare the loss within 30 working days from the date indicated for the delivery of the order. The TC RETAIL company will then take care of making the necessary claims with the carrier concerned. If the package is found, it will be rerouted immediately to the Customer's home. If, at the end of the investigation, the package is not found, the Customer will request a refund of the amount paid.
Our products are packaged in such a way as to comply with current transport standards, and to ensure optimal protection of the products during their delivery. The Customer is asked to respect these same standards when returning a product. Any damage found to a product on return due to a non-respected packaging level problem may result in a partial refund or a non-refund of the product in case of impossibility of resale as is or in case of aggravation of the indicated technical problem.
We remind you that it is the responsibility of the Customer to inspect his packages upon receipt and to notify any anomaly (damage, damage to the package, missing product compared to the delivery note, broken products, delivery date not in accordance with the normal deadlines of the delivery service, reference error ...) to the company TC RETAIL, within 3 working days. In the event that such mentions have not been brought to the attention of TC RETAIL, the product is deemed accepted by the Customer and will not be the subject of any dispute regarding its delivery.

 

The packaging option Gift is available online! All you have to do is add the option in your cart before validating your order. The order will thus be carefully packaged by hand in a package Tartine et Chocolat.
You will also have the possibility to attach a card where you can write down a personalized message. Attention: the option cannot be applied to large items (Soft toy 35 cm, deckchair, bassinet, Furniture...) and this option offers a single package Gift by order.

It is up to the Customer to specify when making an appointment with the delivery company the accessibility of the carrier. Specify if access is difficult (pedestrian street, paths, etc.) and accessibility to the Bedroom from theChild (elevator, sufficiently wide staircase, etc.). Attention: beds, dressers and chiffoniers are bulky. The Customer will read the details of the volumes and weights in the product sheet of the article. It is up to the Customer to verify that these items can enter an elevator or go through the stairs. Otherwise, the Customer must provide at his own expense an external freight elevator or the return of the goods to the warehouse.

The furniture is delivered to the place indicated by the Customer on the order. The delivery is made to the Customer at the place and on the date agreed with the carrier. If the Customer is unable to receive the furniture on the date previously agreed with the carrier, he will then have to request a new delivery from the customer service by email: contact@tartine-et-chocolat.com or by phone: at + 33 (0) 1 81 69 57 24. The TC RETAIL company undertakes to honor the delivery of the furniture to the Customer as soon as possible. Delivery times are provided for information purposes only. Exceeding delivery deadlines cannot give rise to damages, a deduction, or the cancellation of the order by the Customer. If the schedule proposed by the carrier does not suit the Customer, the appointment will be postponed to a later date without damages. Likewise, if the delivery could not take place due in particular to, and as an example, of incomplete information by the customer, the latter will bear the cost of a second delivery up to 200 euros. The delivery of the Furniture is offered from € 2,500 of purchase, in Metropolitan France.

Upon delivery, the carrier will present the transport document to the customer in duplicate: A pre-filled copy for the carrier and a copy for the customer. Tartine et Chocolat particularly draws the attention of its customers to the pre-filled areas :

• The number of packages
• The condition of the packaging
• The condition of the product after unpacking by the delivery person
• The quality of the assembly.

These four boxes must be checked. In case of disputes, TC RETAIL invites its customers to cross out the mentions already entered and to note its reservations, and this in the presence of the carrier. All reservations must be noted in detail and precisely in the three boxes provided for this purpose and on both copies.
ATTENTION: When the customer signs the delivery note of the carrier, he acknowledges having received the goods in good condition. Any damage identified later cannot call into question the responsibility of the carrier and be the subject of a claim for compensation. TC RETAIL therefore recommends that its customers wait for the end of the intervention and take the time to check everything before signing the carrier's vouchers. It is specified that for each piece of furniture, the finish can be different, and in particular the color. The shades form part of the identity of the product and are considered normal and acceptable. They do not constitute a valid reason for exchange or refund. After delivery and in the event of a dispute, the customer has a period of 48 working hours to notify customer service Tartine et Chocolat, any apparent non-conformity or any apparent defect of the delivered products. After this period, the products will be declared compliant and free of any defects and any exchange will be the exclusive responsibility of the customer. It is up to the customer to provide in the form of photograph(s) any justification as to the reality of the defects or damage found. The customer will refrain from intervening himself or involving a third party to try to remedy it. In case of non-conformity or apparent defect turned out, the company Tartine et Chocolat undertakes to replace the non-compliant delivery. In no case can any compensation be demanded. The delivery note (waybill) delivered by the carrier, dated and signed by the Customer upon delivery of the products will constitute proof of transport and delivery.
Eco-Participation : Tartine et Chocolat is registered in the National Register of marketers of furnishing elements under the number FR015403. This number guarantees that Tartine et Chocolat, by joining Eco-Furniture, complies with the regulatory obligations incumbent on it in application of Article L 541-10-1 10 ° of the Environmental Code.

In accordance with the provisions of Article L.221-18 of the Consumer Code, the Customer has a period of 14 clear days to return the Product (s) ordered, without having to justify his decision or to bear other costs than those provided for in this article. This period runs from the day after the or the first working day following the day of delivery of the order or the day of delivery of the last product when the order is subject to a staggered delivery in several times.

The company TC RETAIL cannot be held responsible if the Customer incorrectly indicates his delivery address.

For deliveries made in metropolitan France :

For deliveries in metropolitan France, returns are free thanks to the Colissimo Return Voucher available in your customer area.

Step 1 :

Log in to your account on tartine-et-chocolat.com and go to your "Customer Account" in the "My Orders" section. Select the relevant order and click on "Return a product".

Choose the item (s) to be returned, specify the quantity of item (s) returned as well as the reason for the return and validate. An explanatory email is automatically sent to you.

Print the attachments: insert the return voucher in your package and paste the correct carrier on your package.

Step 2 :

Prepare your package and drop it off :

- In the post office

- In your mailbox before 8:00 in the morning without forgetting to make a request on www.laposte.fr/retourbal

If you opt for a post office or a merchant of the La Poste network, do not forget to have the stamp or signature affixed. This proof of deposit will allow you to track the progress of your return.

For deliveries outside metropolitan France :

For deliveries outside metropolitan France: returns are at your expense as well as any customs taxes.

Step 1 :

Log in to your account on tartine-et-chocolat.com and go to your "Customer Account" in the "My Orders" section. Select the relevant order and click on "Return a product".

Choose the item (s) to be returned, specify the quantity of item (s) returned as well as the reason for the return and validate. An explanatory email is automatically sent to you.

Print the attachments: insert the return voucher in your package and paste the correct carrier on your package.

Step 2 :

Prepare your package and drop it off at a postal center.

Returns are to be declared in your customer area on the site, in the "Orders" section.
An e-mail with the return slip will then be sent to you and the return costs will be deducted from your refund.

Company Tartine et Chocolat informs that no refund can take place before having previously received and checked the conformity of the condition of the item (s) concerned by this request.

TC RETAIL will refund the Customer no later than 14 days from the date on which it is informed of the Customer's decision to withdraw. Nevertheless, we may postpone the refund until the products are recovered, the date chosen is that of the first of these facts. If the customer wishes to keep this amount in the form of a credit note on his account Tartine et Chocolat in order to use it as a deduction for a future order, he must inform the Customer Service when requesting a return. When an order is placed with a discount voucher, the value of the discount voucher will be deducted from the amount of the credit note or refund in proportion to the amount of the items ordered.
In the event that there is no correspondence between the recipient of the products indicated in the order form and the one who made the payment of the sums due for the purchase, the refund of the sum, in case of exercise of the right of withdrawal, will be made by TC RETAIL, in any case, to the one who made the payment.

 

In accordance with article 4 of Decree n ° 78-464 of March 24, 1978, the provisions hereof cannot deprive the Customer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects of the thing sold. This clause is applicable only in the context of a complete payment of the order. The Customer is expressly informed that TC RETAIL is not the producer of the products presented as part of the website www.tartine-et-chocolat.com , within the meaning of law n ° 98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the producer of the latter may be sought by the Customer, based on the information appearing on the packaging of said product. In addition, the company recalls that the products, services and information offered by the company TC RETAIL do not are in no way a substitute for the constant vigilance of adults. TC RETAIL cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is up to the customer to check with the local authorities the possibilities of importation or use of the products or services that he plans to order.

In the event of force majeure, neither party (Customer and TC RETAIL) will have failed in its contractual obligations, insofar as their execution will be delayed, hindered or prevented by a fortuitous event or force majeure. Fortuitous events or force majeure will be considered all irresistible facts or circumstances, external to the parties, unpredictable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all efforts reasonably possible. The party affected by such circumstances will notify the other within ten working days of the date on which it has become aware of it. The two parties will then get closer, within one month, unless it is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued.

Article 1641 : The seller is bound by the guarantee due to hidden defects in the thing sold that make it unsuitable for the use for which it is intended, or that diminish this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known about them.

Article 1642 : The seller is not liable for apparent defects and of which the buyer has been able to convince himself.

Article 1642-1 : The seller of a building to be built cannot be discharged, either before the receipt of the work, or before the expiration of a period of one month after the acquisition of possession by the purchaser, of the construction defects or defects of conformity then apparent.

There will be no reason to terminate the contract or to reduce the price if the seller undertakes to repair.

Article 1643 : He is liable for hidden defects, even if he would not have known about them, unless, in this case, he has stipulated that he will not be obliged to any guarantee.

Article 1644 : In the case of articles 1641 and 1643, the buyer has the choice to return the item and have the price refunded, or to keep the item and have part of the price returned.

Article 1645 : If the seller knew about the defects of the thing, he is liable, in addition to the refund of the price he received for it, for all damages and interests against the buyer.

Article 1646 : If the seller was unaware of the defects of the thing, he will only be required to return the price, and to reimburse the buyer for the costs caused by the sale.

Article 1646-1 : The seller of an immovable to be built is bound, from the reception of the works, by the obligations of which the architects, contractors and other persons linked to the client by a contract of lease of work are themselves bound in application of articles 1792, 1792-1, 1792-2 and 1792-3 of this Code.

These guarantees benefit the successive owners of the building.

There will be no reason to cancel the sale or to reduce the price if the seller undertakes to repair the damage defined in articles 1792, 1792-1 and 1792-2 of this Code and to assume the guarantee provided for in article 1792-3.

Article 1647 : If the thing that had defects perished as a result of its poor quality, the loss is for the seller, who will be liable to the buyer for the refund of the price and the other compensation explained in the two previous articles.

But the loss arrived by chance will be on behalf of the buyer.

Article 1648: The action resulting from the redhibitory defects must be brought by the purchaser within a period of two years from the discovery of the defect.
In the case provided for by Article 1642-1: the action must be brought, on pain of foreclosure, within one year following the date on which the seller can be relieved of apparent defects or lack of conformity.

Article 1649: It does not take place in sales made by judicial authority.

In accordance with the law "Informatique et Libertés" n ° 78-17 of January 6, 1978 modified, the Customer, the Visitor as well as the recipient of an order from the site www.tartine-et-chocolat.com have at any time a right of access, modification, rectification and deletion of data concerning them, as well as a right to object to the processing of these data for direct commercial prospecting purposes. By default, these rights are exercised with the Customer Service. The data to personal data collected during any order from the Customer are necessary for the management of the order by TC RETAIL as well as its service providers and may be used, subject to the rights exercised by the data subject, in order to inform the latter of the products or services provided by said company and / or by its commercial partners. During the registration of the Customer or an order, or as part of other specific operations, we offer the Customer or Visitor to be informed of offers from www.tartine-et-chocolat.com by e-mail (newsletters, event e-mails and promotional offer e-mails). If the Customer or Visitor no longer wishes to receive these information messages, he can modify his subscription at any time via his personal account in the "My Account" section on the site www.tartine-et-chocolat.com , or notify Customer Service, or via the unsubscribe link contained in Bottoms of each of the emails sent. The Customer or Visitor, who has expressly given his prior consent, may be required to receive commercial offers by e-mail relating to products or services provided by TC RETAIL's commercial partners. The Customer or Visitor can also modify his choice at any time. We use data collection systems such as cookies. The cookie is a computer file stored on the hard drive of the computer user. Cookies make it possible to report a previous visit by the Customer or Visitor to the site and to link the user to the personal data left on the site, in particular as part of the identification of the order basket. The Customer or Visitor can contact the Customer Service by phone at + 33 (0) 1 81 69 57 24 ( Price of a call (not surcharged) from Monday to Friday, 10 a.m. to 13 p.m. and from 14 p.m. to 18 p.m., excluding public holidays or by e-mail : contact@tartine-et-chocolat.com.

 

All data of any kind whatsoever, and in particular the texts, graphics, logos, icons, images, illustrations, audio or video clips, brands, software ... including the underlying technologies used, appearing on the site www.tartine-et-chocolat.com , are necessarily protected by copyright, trademark law and all other intellectual property rights. As such and in accordance with the provisions of the Intellectual Property Code, only the use for private use is authorized, subject to different, or even more restrictive, provisions of the intellectual property code. The User undertakes in these conditions not to reproduce, summarize, modify, alter or redistribute, without the express prior authorization of the company TC RETAIL, any text, title, application, software, logo, brand, information or Illustration, for a use other than strictly private, which excludes any representation for professional purposes or for public broadcasting. Likewise, the User undertakes not to copy all or part of the site on another site or an internal company network. Any other use constitutes an infringement and is punishable under Intellectual Property law unless prior authorization from TC RETAIL. Any total or partial reproduction of our product catalog is strictly prohibit. Any creation of a hypertext link from a website to the site www.tartine-et-chocolat.com must be the subject of an express authorization from our company. At the simple request of TC RETAIL, this link must be removed.

 

A change in legislation, regulations or a court decision rendering one or more clauses of these General Conditions of Sale null and void cannot affect the validity of these General Conditions of Sale. Such a change or observation could in no way allow the Customer to not respect these General Conditions of Sale.

 

These Conditions apply throughout the duration of the online services offered by TC RETAIL. The latter reserves the right to adapt or modify these general conditions of sale at any time. However, in case of modifications, the General Conditions of Sale applicable to the order placed by a Customer on the Site www.tartine-et-chocolat.com are those accepted by the Customer on the day of placing his order.

 

These terms and conditions as well as the formation, interpretation and effects of any sales contract concluded on the Website are governed by French law. In the event of a question or complaint, the Customer may first contact TC RETAIL's customer service by phone: at + 33 (0) 1 81 69 57 24 ( price of a call (not surcharged) from Monday to Friday, 10 a.m. to 13 p.m. and from 14 p.m. to 18 p.m., excluding public holidays, by e-mail: contact@tartine-et-chocolat.com or by mail to the headquarters social of the company Tartine et Chocolat : TC RETAIL 29 rue fortuny 75017 Paris.
The complaint must set out the Customer's requests and the specific facts to justify each of the requests. It must also contain proof of the facts presented in support of the applications. In accordance with European Regulation 524/2013, TC RETAIL informs the Customer of the existence of an online dispute platform between e-merchants and consumers. The link is as follows: http://ec.europa.eu/consumers/odr/

In the event of a judicial settlement of the dispute, the competent court will be appointed in accordance with the rules of jurisdiction established by French law.